Sensitive Data of 2,697,540 Americans at Risk as Benefits Administrator Hit by Major Data Breach


Washington’s employee benefits administrator has suffered a security breach, putting the personal information of 2,697,540 Americans at risk.

In security event information he shared and the Office of the Maine Attorney General on March 18, Navia Benefit Solutions says it discovered suspicious activity on its network on January 23.

After launching an investigation, the company determined that between December 22nd and January 15th, an unauthorized group accessed and retrieved from its system certain personal information, which included names, dates of birth, Social Security numbers, phone numbers and email addresses. The company says health plan information may have been leaked.

“Where applicable, the health policy is limited to participation in Health Reimbursement Arrangements (HRAs) and Flexible Spending Accounts (FSAs), or the Consolidated Omnibus Budget Reconciliation Act (COBRA). In addition, the policies that may be affected are limited to such things as the termination date or the election date.”

Navia Benefit Solutions advises victims of these breaches to be vigilant for fraudulent activity, and encourages them to review their account statements and credit reports for suspicious activity and errors. It also says it is taking steps to ensure this does not happen again.

“While we have measures in place to protect the information we hold, as part of our commitment to information privacy, we continue to review our policies, procedures and practices regarding the storage and access of personal information to reduce the likelihood of such incidents in the future.

The company is offering people who have a problem with the security that will be provided by the financial and risk consulting company Kroll for 12 months.

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