Florida Grandma Loses $60,000 in Life Savings in Hours From Citibank Accounts


A retired Florida grandmother lost more than $60,000 from her Citibank account in just a few hours.

The money she and her husband had saved for 40 years through hard work and dedication ended up through an illegal wire transfer to someone named ‘Jada H.’, reports WINK news.

Dolores Dagrosa says she found the missing money on her way home from celebrating her 40th wedding anniversary.

“This was money that we saved, blood, sweat, and tears, work and everything, for the last 40 years. We sacrificed.

The loss prevented her from traveling to meet her newborn granddaughter after a difficult birth.

Dagrosa quickly reported Citibank and filed complaints with the Lee County Sheriff’s office, the FBI, the FTC, the Florida Attorney General and the CFPB, and traveled to Fort Lauderdale to speak with the bank’s manager.

Despite their best efforts, they say they have had no answers or access to their accounts in over a month, as the bank says it will contact the customer directly and share the investigation information once it is done.

“It can be 30 to 60 days and that’s what they tell me: more and more, for someone to call me, but I don’t get a call. They block me from seeing my account.

This money I have to pay my debts and live my life, as long as I don’t pay back this money. I am retired.

Experts say that AI-assisted email scams may be involved, although no phone calls have been made in this case.

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